GLOBAL TRAINING AND EDUCATION MANAGER

Vision Executives are looking for a Global Training and Education Manager to work with a leading surgical group. The candidate will be working within the Eye Science Department, and will be responsible for identifying, planning, designing, and delivering training programmes, with the aim to upskill and ensure participants can communicate key information to customers effectively.
 
This position can be based in the UK or Germany and comes with a competitive salary, bonus and healthcare.

The key responsibilities include:

• Ensuring that technical training is aligned with broader business initiatives.
• Proactively explore the technical training needs of all departments and with external distributors, including: commercial sales team, all employees, external distributor partners, training requirements for entering into new market areas.
• Design, develop and deliver technical training programmes for end-user, newly hired employee, partner and distributor.
• Deliver product training that is sufficiently technical, but more geared to business benefits and competitive advantages/disadvantages.
• Ensure all materials and modules are current, coordinated with new product releases and updated continuously to reflect key competitive differentiators.
• Ensure company employees are able to expertly and effectively communicate key information to customers.
• Identify training needs by following the monthly sales dashboard, liaise with County Managers to conduct in market trainings.
• Work closely with key customers, Key Opinion Leaders and consultants to identify key drivers, key barriers, best practices, clinical and practice management tips, and incorporate them into the educational platform.
• Maintain and update a database on key competitors and circulate details as appropriate.
• Work in alignment with broader business initiatives, strategy and culture.
• Determine future course offerings to improve the technical knowledge of employees and to satisfy the customer demand for advanced knowledge.
• Ensure that product training is delivered to a high standard.

Suitable candidates will have a degree in science, engineering, or equivalent professional experience. They will have 3+ years of experience with sales and product training in medical device or pharma and have knowledge of ophthalmology therapy area. It is also essential for the candidate to have experience in developing and delivering instructor-led training programs.
 
To apply for this position please email us, call us or submit you CV via our contact page quoting the vacancy reference: R0910GTEM.